APMG-INTERNATIONAL AGILEPM-PRACTITIONER VCE EXAM, AGILEPM-PRACTITIONER VALID TEST OBJECTIVES

APMG-International AgilePM-Practitioner Vce Exam, AgilePM-Practitioner Valid Test Objectives

APMG-International AgilePM-Practitioner Vce Exam, AgilePM-Practitioner Valid Test Objectives

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APMG-International Agile Project Management (AgilePM) Practitioner Exam Sample Questions (Q18-Q23):

NEW QUESTION # 18
Two Sales staff members appear to have lost energy for the change process and did not attend recent change meetings. When questioned, they said they were so overwhelmed by the number of changes in systems, materials, technical knowledge, and processes that they couldn't deal with any more.
Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance from staff?

  • A. Find out which elements could remain unchanged so that future sales are unaffected.
  • B. Add personal staff targets to ensure that the changes in the sales operations are continued.
  • C. Assign the staff members to projects outside of this change, to prevent them undermining the changes needed.
  • D. Consider limiting the changes to those that are related to each other during each iteration of change in sales.
  • E. Ensure these staff members are rewarded for raising issues with the implementation.

Answer: A,D

Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
1. Analysis of the Scenario: The staff members are experiencing change fatigue due to the overwhelming number of adjustments in systems, processes, and technical knowledge. This fatigue often arises during significant organizational transformations like the one UniCo is undergoing, where staff members feel unprepared or unsupported to handle multiple changes.
Agile Project Management (AgilePM) emphasizes adaptive change management, where incremental changes are planned and staff are supported throughout transitions. The Agile approach also recommends prioritizing manageable changes to prevent burnout.
2. Option Evaluation:
A: Find out which elements could remain unchanged so that future sales are unaffected.
* Explanation: Maintaining some consistency during the change process can help overwhelmed staff feel less stressed. By preserving elements that do not directly need alteration, employees can focus on critical areas that need improvement without feeling they are losing their entire work foundation.
* Reference from AgilePM: Agile emphasizes incremental delivery and the need to protect stability where possible during change efforts. This is key to balancing innovation with operational continuity.
* Why Correct: This approach reduces unnecessary change and helps staff focus on priority areas, reducing resistance and fatigue.
B: Add personal staff targets to ensure that the changes in the sales operations are continued.
* Explanation: While setting targets can be a motivational tool, introducing personal targets during a period of resistance or overwhelm can exacerbate stress and lead to further disengagement.
* Why Incorrect: AgilePM advocates for team empowerment and reducing pressure during resistance phases. Adding personal targets does not address the root cause of change fatigue.
C: Assign the staff members to projects outside of this change, to prevent them undermining the changes needed.
* Explanation: Removing staff from the process entirely may appear to prevent further resistance, but it also excludes them from adapting to and learning the new processes. Such an action can lead to further disengagement and even attrition.
* Why Incorrect: AgilePM encourages collaboration and engagement rather than sidelining staff during organizational changes.
D: Consider limiting the changes to those that are related to each other during each iteration of change in sales.
* Explanation: By grouping related changes, staff can focus on cohesive elements rather than being overwhelmed by disjointed changes. This iterative approach aligns with AgilePM principles, which emphasize breaking down tasks into smaller, manageable chunks.
* Reference from AgilePM: The iterative and incremental approach in Agile ensures that teams manage workload effectively while focusing on high-priority changes.
* Why Correct: Limiting and organizing changes into related areas ensures clarity, reduces cognitive load, and builds confidence among the sales staff.
E: Ensure these staff members are rewarded for raising issues with the implementation.
* Explanation: Rewarding staff for raising concerns is a positive reinforcement tactic. However, it does not address the root issue of change fatigue. While this could encourage openness, it does not reduce the overwhelming workload or clarify processes.
* Why Incorrect: Although AgilePM emphasizes transparency, this approach does not mitigate the resistance caused by change overload.
3. Final Recommendation:
* Correct Actions: A and D effectively address the root causes of resistance (overwhelm and fatigue) by maintaining stability where possible and grouping related changes into iterations.
* These solutions align with AgilePM's focus on iterative change, manageable workloads, and staff engagement.
* Incorrect Actions (B, C, E): These options either fail to address the root problem or risk disengagement further.
References:
* AgilePM Practitioner Guide, Chapter on Stakeholder Engagement and Managing Change.
* AgilePM Principles: Incremental Delivery and Focus on the Business Need.
* Agile Change Management Strategies for Overcoming Resistance.


NEW QUESTION # 19
During Timebox B, the 'Hoy for Hoy Hall'Action Group disagreed about the planned outcome of the Timebox.
The Project Manager organised a Facilitated Workshop to re-
engage this group and explore discrepancies in understanding.
Is this an appropriate application of Agile Project Management for this project?

  • A. Yes, because Facilitated Workshops provide a forum for each member of the team to present a short progress report.
  • B. Yes, because discussing requirements in the presence of other stakeholders increases the whole group's awareness.
  • C. No, because the local Action Group should have attended the Daily Stand-up meetings.
  • D. No, because the Project Manager should have escalated this disagreement as an issue before any action was taken.

Answer: B


NEW QUESTION # 20
Which stakeholder should be placed within the 'primary' segment?

  • A. The Operations Director, who will consult with others to understand their requirements and decide on the approach.
  • B. Industry-related professional associations, whose strong opinions and judgments about industry trends reach wide audiences.
  • C. The Utilities company, who selected UniCo to provide services but will dictate their specific requirements and operational terms.
  • D. The UniCo investors, who have provided the finance to support the innovation and improvement needed to recover profitability.

Answer: C

Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Understanding Stakeholder Segmentation in Agile Project Management
Stakeholders are segmented based on their level of influence, interest, and involvement in the project. The ' primary' segment consists of stakeholders who are directly impacted by the project's outcomes or who have the highest influence over its success.
The primary stakeholders often have the power to determine project requirements or outcomes and require significant attention from the project team.
Option Analysis
* A. Industry-related professional associations
* While their opinions influence industry trends, they are not directly involved in UniCo's project or operational terms. They fall under the secondary segment as their influence is indirect and focuses on broader trends rather than specific deliverables.
* Incorrect.
* B. The Utilities company
* The Utilities company is UniCo's customer, directly dictating specific requirements and operational terms. As such, they hold significant influence and impact on the project's success.
They represent a key stakeholder group in the primary segment, as satisfying their requirements is essential for UniCo's strategic goals.
* Correct.
* C. The Operations Director
* The Operations Director is an internal stakeholder involved in decision-making and execution.
While they play a crucial role, they are part of the project delivery team rather than an external primary stakeholder. Therefore, they do not belong in the 'primary' segment.
* Incorrect.
* D. The UniCo investors
* Investors are critical for funding and overall company strategy but are not directly involved in defining project requirements or operational terms for this specific initiative. They fall under the key supporting stakeholders rather than the 'primary' segment.
* Incorrect.
Why B is the Correct Answer
The Utilities company directly dictates project requirements and operational terms. Their satisfaction is crucial for the project's success and aligns with Agile principles emphasizing delivering value to the customer.
This makes them a part of the 'primary' stakeholder segment.
References:
* AgilePM Foundation Handbook, Chapter 3: Stakeholder Engagement.
* Agile Business Consortium: Stakeholder Influence and Segmentation.
* PMBOK Guide, Chapter 13: Stakeholder Management - Primary and Secondary Stakeholders.


NEW QUESTION # 21
There are several tests planned throughout the project to ensure the solution is fit for purpose and to validate the business solution as it evolves.
Column 1 is a list of tests. For each test in Column 1, select from Column 2 the testing concept that it represents. Each selection from Column 2 can be used once, more than once or not at all.
Column 1
1) In order to get an objective
view, the financial transaction
function is to be tested by
someone from Finance who
has had no involvement in its
development.
2) Before the developer works on
the printing function for the
policy documents, the Sales
Manager will review a prototype
of the online application form
for the new coffee shop
insurance product with the
solution tester.
3) Security test scripts have been
provided by the company's
bank. These scripts will be used
to test the link from the
company's website to the
banking system, which is to be
developed specifically to achieve these tests
4.
The addition of the new coffee
shop insurance product may
threaten the stability of the
existing website. As a primary
route to market this is
unacceptable. The website's
capacity to run additional pages
is to be verified before any
other tests are performed.
5.
The Must Have and Should
Have requirements are to be
tested before the Could Have
requirements.
Column 2
* Collaborative Testing
* Repeatable Testing
* Independent Testing
* Prioritised Testing
* Test-Driven Development

Answer:

Explanation:

Explanation:
* C. Independent Testing
* A. Collaborative Testing
* B. Repeatable Testing
* D. Prioritised Testing
* D. Prioritised Testing
Short Comprehensive Explanation:
* Independent Testing is appropriate when someone from a different department (Finance) with no involvement in the development process conducts the testing to ensure an objective view.
* Collaborative Testing involves various stakeholders, in this case, the Sales Manager and the solution tester, working together to review and test a prototype, promoting early feedback and shared understanding.
* Repeatable Testing is used for security testing where predefined test scripts (provided by the bank) are applied to ensure the system meets specific security standards and can be repeated as needed.
* Prioritised Testing is essential when the project's stability and core functionality, such as the website's capacity to handle new features, must be confirmed before other tests are conducted to ensure the most critical aspects are addressed first.
* Again, Prioritised Testing is used to ensure that the essential requirements (Must Haves and Should Haves) are tested and validated before moving on to less critical ones (Could Haves), aligning with prioritization in Agile methodologies.
References:The Agile Project Management (AgilePM) framework and principles, as detailed in the AgilePM Practitioner documents and learning resources, guide the application of these testing concepts within an Agile project environment. These resources emphasize the importance of iterative development, stakeholder collaboration, and prioritization of work to ensure project success and alignment with business needs. Specific references to testing approaches and their application within Agile projects can be found in the official AgilePM handbook and practitioner-level training materials available through APMG International and affiliated training providers.


NEW QUESTION # 22
To ensure that the UniCo change programme is successful, the Chief Executive Officer (CEO) knows that correctly assigning the key change roles will be essential.
Which 2 statements BEST explain why the CEO is appropriate for the role of Sponsor for the Change Programme?

  • A. Has a reserved, thoughtful leadership style which allows others to establish new behaviors without fear of criticism.
  • B. Is committed to promoting this change as the future direction and has the authority to make it a priority.
  • C. Likes to be involved in the operational detail in order to have control of changes as they happen.
  • D. Will provide an alternative view, due to a personal unease that the different direction for UniCo is outside the CEO's own experience.
  • E. Appreciates that expenditure has to happen promptly and assigns budget appropriately to support the change.

Answer: B,E

Explanation:
Comprehensive and Detailed Step-by-Step Explanation
A Sponsor is a critical role in any change program, tasked with providing high-level support, ensuring resources are allocated, and maintaining alignment between the change initiative and the organization's strategic priorities. The CEO is best suited for this role because they have the authority, vision, and ability to secure the necessary resources for the program.
1. Why D (Budget Allocation) is Correct
* A sponsor's primary responsibility is ensuring that the change initiative has adequate resources, including financial support.
* The CEO's ability to assign budgets promptly ensures that the program can progress without delays caused by a lack of funding.
* This aligns with the sponsor's role of prioritizing resources to avoid disruptions to the change process.
2. Why E (Commitment and Authority) is Correct
* A key attribute of a successful sponsor is their commitment to the change initiative and their authority to prioritize it across the organization.
* The CEO's position as the ultimate decision-maker and their endorsement of the change program as UniCo's future direction reinforces the legitimacy and importance of the initiative.
* By promoting the change and making it a strategic priority, the CEO ensures alignment at all levels of the organization.
3. Analysis of Incorrect Options
* Option A:
* While a thoughtful leadership style can be valuable, this alone does not align with the core responsibilities of a sponsor. The sponsor must be proactive in decision-making, resource allocation, and strategic oversight rather than focusing on creating an environment for behavior changes.
* Eliminate.
* Option B:
* While acknowledging unease about the new direction might indicate self-awareness, it does not demonstrate why the CEO is the best fit for the sponsor role. Sponsors are expected to lead with confidence and conviction, even in unfamiliar situations.
* Eliminate.
* Option C:
* Being heavily involved in operational details is not the role of a sponsor. Instead, the sponsor should focus on strategic oversight and delegating operational responsibilities to program managers or change leaders.
* Eliminate.
4. Practical Implications
* A sponsor like the CEO ensures alignment between the change initiative and organizational goals.
* Their ability to secure resources and champion the program ensures its visibility and priority within the organization, fostering commitment at all levels.


NEW QUESTION # 23
......

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